¡ Phoenix – The core of our products and services is the Phoenix Core Banking System, which has been adapted specifically to meet the functional and regulatory requirements of the Australian finance industry.

Phoenix enables you to process, access and distribute member information with ease. From a user friendly Windows based platform to automated end of period processing, Phoenix is now one of the preferred core banking solutions for Australian financial institutions.

Phoenix also tackles the critical business needs that confront financial institutions today and provides:

¡ Tools to manage member relationships to benefit both the organisation and their members.

¡ Product flexibility which enables the organisation to react to, and take advantage of market
 change.

¡ Consistent service delivery supported by an integrated technology architecture.

¡ Channel flexibility to support more cost effective and user-friendly methods of doing business.

¡ Relationship Management – Phoenix is founded on a concept of each member with a single unique RIM record (Relationship Information Management).

The member structure in Phoenix is based on the principle of creating members once and once only. Duplicate checking is employed to maintain the integrity of unique member relationship.

Accounts are then linked to members through member to account relationships which are established and maintained by the organisation.